Help & support
Find answers and get help with your account.
Is any real money used?
No. All account balances, orders, and fills are virtual. This application never signs or sends a blockchain trade.
Where does market data come from?
Trending pools, candles, and recent swaps come from GeckoTerminal. Token search and pair fallback use DEX Screener. Missing values stay unavailable.
Why is the market cap missing?
The provider may not have verified circulating supply. FDV is a different metric and is labeled separately.
How does the $500 Challenge work?
A ranked attempt starts at exactly $500. You cannot top it up. A reset requires zero cash and no remaining token balances. Switching to Sandbox archives the attempt.
Why can’t I place a trade?
Authentication, PostgreSQL, Redis, settlement pricing, fee configuration, and a router provider must be connected. A token also needs verified decimals and fresh pricing.
Are prices tick-by-tick?
Public discovery refreshes around every 65 seconds and providers may cache their own snapshots. The connected worker broadcasts updates; this is not a guarantee of exchange-grade tick latency.
What does “Unverified” mean?
No connected security source has verified the token. It is not a safety rating.
How are orders handled?
The worker evaluates conditions approximately every 15 seconds using available snapshots. Orders require a fresh router quote and expire after seven days. Gaps, unavailable liquidity, or fee limits can prevent fills.
Need a hand?
The support chatbot is unavailable until a grounded documentation index and model provider are configured. You can create a support ticket if account services are connected.